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Maintenance and Support

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The project is not finished on the day of system startup, because your business does not stand still, and your system should change according to its changes. Thus, post-project system support is not less important than implementation.

You can choose who will perform system support – employees of your company or our partner in system outsourcing.

ALPE consulting offers a range of services in efficient system support which can include the following options:

  • Hot customer support hot line
  • Support in remote access mode
  • Support in accordance with service agreement (SLA s)
  • A dedicated specialist at customer’s site
  • Any above-mentioned combinations

We proceed from the customer’s needs and are ready to create a package of service complying with your requirements.

Detailed information can be obtained from our specialists by telephone:

+ 7 495 660 20 19 or e-mail:   info@alpeconsulting.com

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